Here’s my story. I like technology and if anyone has used Quicken you know there are benefits but everything is still a manual process. I discovered Mint.com and was impressed how the website linked to your account and pulled all the information into it making checking and budgeting a snap. I was able to link to all my credit cards and loans and bank account, I was in virtual heaven. 6 months later the bank decided to change their security and now the link is eternally broken, whoa is me! Finally last week I decided to open a checking account at Wells Fargo for the convenience of online banking with Mint.com. What a stupid move that was!!!
I opened the account online and had them take a hundred bucks out of my other account. I figured I would do this in steps and move things a little at a time (This turned out to be a very bright idea). A couple of days later I signed up for online banking and to my surprise the money was not in the account yet. ( I didn’t think too much of this at the time) The band did a gig downtown and I decided it would be convenient to run over to the bank to cash the check and give the guys cash.
HOLD ON a minute little whipper snapper!! You want to cash a check that has your name on it at a bank that you do business with, or at least trying? Forget that!! After 30 minutes of being told why they wouldn’t cash the check I decided…”the hell with you then, close my account.”” We can’t close your account you have no money in it.” After 5 days still no funds and I have record that they took them out.
Now comes the fun part. 2 days later I get a letter telling me they have closed my account and will not be doing business with me. WTF is that!!! I call up “Wells Fargo” and try to explain I they have a hundred bucks of mine and I would like it back, “ahhh your wrong mister we don’t have your money its your other banks problem.” I would have choked the rat basted right there. Then I explained if I have the bank research this they will charge a fee, the jack ass tried to tell me they don’t charge fees for research and other things. BULLSHIT!! If you go use the restroom in a “Wells Fargo” they charge you a freekin’ fee. Clearly this was the dudes first day on the job. (Btw that was after I was transferred o the phone three times.)
I ASSUME (with a capital ASS for me) that I will see a check for a hundred smackers soon. If not by Monday (2 weeks later) I guess it time to file papers in court. I’m just flabbergasted that a company could act like this and get away with it, and people keep banking there. I guess I’m not the only one with a beef, check out the website below.
I’ll let you know the outcome.